FAQs

  • Can I refer a commercial business?
    Yes! We do both commercial and residential.
  • What is the Sunpro Solar Referral App?
    It is Sunpro’s Referral program, where we give back to our Users and Customers, providing them with a way to earn some quick cash! The referral app is a way for you to refer friends and family members to Sunpro Solar and Buildpro. As a thank you for sending them our way, we will give you $35 for every qualified referral! If the person you referred qualifies for solar or a new roof, they will be offered a free consultation. If they agree to sit down and speak with our consultant, the person you referred will receive $25 after their consultation. If the person you referred decides to go solar with Sunpro you will receive $1000. If the person you referred gets a roof, you will receive $500. And yes, if they get both solar and a roof, you get $1500!! Additionally, we give you a way to make an extra $20 and $200 through your App Invites and network!
  • How do I get the app?
    The Sunpro Solar referral app is available for iPhone and Android devices. You can download the app from the App Store or Google play by searching “Sunpro Solar.” If you do not have a smartphone, you can use a computer and register online via visiting gosunpro.com/referral. Once you are registered, you will receive a confirmation text via SMS*. This will have your account information, and a link to download the app. Once you have downloaded the Sunpro Solar referral app, you can submit referrals on the go! *Message and data rates may apply.
  • What is the referral process?
    Download the Sunpro Solar App via the Google Play Store or Apple Store and create a free account. Refer your friend via the referral App by selecting what product you are referring them for (Solar Panels or a New Roof) in the app then submit their information. Sunpro Solar will get in touch with your friend by phone to schedule a free consultation if they qualify for solar or a new roof. After your friend has completed their in-home consultation, we will pay you $35 and your friend will get $25! If your friend or family member decides to go solar with Sunpro, you will receive a $1000 through the referral app. If they go with Buildpro to get a new roof, you will get a $500 referral reward.
  • Can I track my referrals?
    You can! The Sunpro Referral app allows you to track from when they enter our system to when they make a purchase. You can see all of this on your Referral Detail page.
  • Do I have to be a customer of Sunpro Solar or Buildpro to refer people?
    No, you do not have to be a customer of either Sunpro Solar or Buildpro to refer people and receive rewards.
  • Who can I refer?
    You can refer any homeowner who needs a new roof or is a good solar candidate!
  • What if multiple people refer the same person?
    If Sunpro or Buildpro receives the lead from multiple referrers, the referral fee will be paid only to the referrer who first submits the lead (indicated by the date of entry into our database).
  • Is there a limit to how many people I can refer?
    No! You can refer as many people as you want! There is no limit!
  • Can I refer someone who lives in the same household as myself?
    No, you cannot refer someone in the same household that has the same address as you.
  • What if I do not have a smartphone or tablet?
    You can register online via going to gosunpro.com/referral and accessing your account there.
  • How is my “Rank/Network” different than “My Referrals?”
    Your Referrals are your personal referrals you put in the App, who might be interested in Solar Panels or a new roof. Your Network is people that you invite to download our App, through your link. Once they do that, they are considered in your network and you can earn extra money from their sold referrals!
  • Who can be part of my network?
    Anyone! They just must sign up through YOUR invite link.
  • What is my Rank?
    Currently, this is just your Network. The Rank badge feature is coming soon, so stay tuned for updates!
  • How does my Invite Link work?
    Once you download the app, you will have access to your custom invite link by pressing “Quick $20” on our navigation bar. You can text, email or post to social media inviting your friends and family to download the Sunpro App. If a friend downloads our App by clicking on your invite link, you AND your Invite receive an extra $20 once the invite submits their first qualified referral to Sunpro.
  • Does my Invite have to click on my link to download the app?
    Yes, for you and your invite to receive the quick $20, it must go through your custom link.
  • How am I paid for my referral?
    You can choose to receive your rewards via bank ACH transfer or wire transfer. ACH Bank transfer is free; there is a charge for wire transfer.
  • When do I get paid for my referral?
    We pay our $35 referral fee after the sales appointment is seen by our consultant. It can take up to 7 business days, but usually is paid sooner. The $25 for the person who was referred will be paid out after the sales appointment is seen as long as they have downloaded the referral app (or registered online at gosunpro.com/referral) and created an account. If your referral goes solar or gets a new roof, you will receive your reward after installation.
  • What does Potential Earnings mean?
    This shows you what you COULD be earning if your referrals agree to an appointment, and/or go Solar with Sunpro! On the referral detail page, you can send them a text reminder to nudge them along!
  • How can I receive the extra $200?
    If someone you invited to your network downloads the app and inputs a referral that buys Solar from Sunpro, you get an EXTRA $200 each time this happens. You get this because they are in your network, and under your name. This is just an additional way we are giving you to make some extra money!
  • Do Affiliates have to pay taxes on money earned through the Sunpro referral app?
    Referral Rewards may be taxable, depending on the value of the item and the federal, state, and local tax laws applicable to the Participant. Sunpro does not offer tax advice and Participants should consult with their tax professional for any questions. Participants are solely responsible for reporting such items on their tax returns and paying any associated tax liability.
  • Will Affiliates receive a 1099-K?
    When rewarding for referrals through the Sunpro App, it is classified as a digital payment through XTRM. Third-party settlement organizations are required to issue a 1099-K after 200 transactions and paying out over $20,000. Whether the payee receives a 1099-K or not, they are still required to report that income to the IRS (and state, if applicable) and pay taxes accordingly.
  • I forgot my password, what do I do?
    Simply go to the app log in screen and hit the “forgot password” button.
  • I need to change my Sales Rep
    You can edit this on your profile page by selecting the little pencil icon.
  • I need to change my email I registered with
    You can edit this on your profile page by selecting the little pencil icon.
  • I do not see my account verification email?
    Occasionally, the verification email may go to your junk folder. Please check there.
  • What if I have a problem using the app?
    Please email us at referral@gosunpro.com or call us at 1-844-75-REFER and we will be happy to help you!